Refund Policy
Last updated: October 30, 2026
All Dasti Deals products are digital downloads sold and delivered through Gumroad. Because a downloaded file cannot be returned, refunds work differently than for physical goods — here is exactly how we handle them.
First, let us fix it
Most problems are fixable, and we would rather fix yours than lose you:
- File won't open or download? Re-download from your Gumroad library or your email receipt first. Still stuck? Email us the product name and we will help you get a working copy.
- File doesn't match the listing? If a product's files genuinely do not match what its page describes, tell us — we will correct the files or make it right, including a refund if we cannot.
- Bought the wrong product by mistake? Contact us promptly and we will sort out an exchange or refund where the files have not been used.
How refunds are processed
- Purchases are charged by Gumroad, so refunds are issued through Gumroad back to your original payment method, under the terms shown at Gumroad checkout.
- To request one, contact us at dastideals@gmail.com (or reply to your Gumroad receipt) with the product name and the email used at checkout. You can also start from Gumroad's own receipt and library pages.
- We review every request personally and respond by email. Approved refunds are submitted to Gumroad promptly; how long the money takes to reach you depends on your bank and Gumroad's processing.
What we ask
Because these are downloadable products, we may ask what went wrong before approving a refund for a product that was delivered as described and has been fully used — that keeps things fair for honest buyers. We will always be straight with you about the outcome and the reason.